At Evolt Electrical Supply, we’re always looking for ways to serve you better. Whether you’re a contractor racing to meet a deadline or a maintenance manager placing a last-minute order, you deserve fast, reliable service and that’s exactly what our new central warehouse model is built to deliver.

Why We’re Making the Change

In the past, our products shipped from multiple locations, which sometimes meant:

• Split shipments arriving at different times
• Delays in processing or tracking orders
• Inconsistent communication after purchase

Our customers knew we could do better, and we listened. So, we’ve restructured our logistics and fulfillment to move toward a centralized warehouse model. That means all orders whether placed online, email, or by phone now go through a unified, streamlined system.

What This Means for You

☑️ Faster Delivery

By consolidating our inventory and fulfillment operations, we’ve eliminated the delays that come from coordinating shipments across multiple locations. You’ll get your order faster and in fewer boxes, one invoice, saving time on-site and reducing confusion.

☑️ Better Service

With one central team handling picking, packing, and shipping, we’re improving accuracy and fill-rates. That means more complete orders, less-back orders, fewer calls to follow up, and faster shipping responses on special order and project goods.

☑️ Stronger Follow-Up on Web Orders

Web orders won’t fall through the cracks. Every online order is now tracked from placement to delivery by a dedicated team. You’ll get consistent communication, real-time updates, and a faster response if questions come up.

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Still Local, Still Personal: Burnaby Counter Sales & Edmonton Order Pickup

While warehouse operations are being centralized, we’re still right here when you need us.

• Our Burnaby location continues to offer full counter sales for walk-in customers, project pickups, and same-day service.
• Our Edmonton location will operate as an order-in-advance pickup center. Orders must be placed online or by phone.

🔔 Important: Please wait until you receive a notification that your order is ready before coming in to either location. This helps us ensure everything is packed and ready for a quick pickup experience.

This hybrid approach gives you the best of both worlds the convenience of local support with the speed and efficiency of centralized fulfillment.

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Our Promise: Wholesale Pricing, Fast Shipping, and Real People Who Care

At Evolt, we don’t just compete on price we deliver the kind of support and speed you need to keep jobs moving at a personal level. This change is one more step in our mission to be the easiest, most reliable supplier for electrical professionals in Western Canada.

Have questions about the change? Our team is here to help. Call us today 1-888-739-3555